Betheda, MD –(Business Wire)– Taco John’s (Express Service Chain branded “Taco Tuesdays”) has partnered with point-of-sale software solution Qu to deploy a new unified commerce platform.
To deliver a consistent, data-driven experience across multiple channels, Taco John’s is leveraging Qu’s fully integrated suite of products – from POS and Kitchen Display (KDS) to kiosks, drive-thru and curbside systems.
During the pandemic, Taco John’s has seen a major shift toward off-site and drive-thru, emphasizing the need for a modern, agile, cloud-based system focused on the Quick Service Restaurant (QSR) enterprise. Qu’s front-end and back-end separation allows franchisees and corporate teams to easily change menus and pricing – thanks to robust stability, in-store cloud redundancy and Qu’s “last man” model.
“Qu’s triple-redundant enterprise cloud model alleviates our fear of system failure,” said Jim Creel, CEO of Taco John.
“Our franchisees love the new system because of its improved training speed and stability, whether using drive-thru, kiosk or counter. With Qu’s ‘Flex’ POS and their stand-alone kiosk, we of local teams can move to self-ordering when they see fit, maximizing efficiency based on demand and staffing levels,” Creel noted.
Using Qu’s unique one-menu management and enterprise portal, Taco John’s enterprise team is able to dynamically manage LTO and make multi-channel changes in one place, saving significant time and resources. Qu’s omnichannel KDS provides a 360-degree view of all order channels (local and non-local) in real time, allowing employees to communicate with guests about their orders at the touch of a button – further coordinating the order taking and production process.
Steve Smyth, Director of Restaurant Technology added: “Our operators and franchisees draw real-time data from Qu’s mobile ‘notifications’ app, providing the insights needed to optimize in-store operations and better handle the peaks and valleys of the day force.”
In addition to using Qu’s data-driven commerce engine for the customer ordering experience and kitchen production, Taco John chose DecisionLogic for the back office and inventory management. Fully integrated front- and back-office systems help better manage operations and performance, allowing brands to continue to grow and serve guests effectively—while gaining insights on sales and workforce to further improve profit margins.
About Taco John’s®
Taco John’s® was established in Cheyenne, Wyoming in 1969 and has been serving big. bollard. better one. 50+ years of flavor. Today, Taco John’s operates and franchises nearly 400 restaurants in 22 states – making it one of the largest Mexican fast food restaurant brands in the United States. With bold originals like Potato Olés®, Taco John’s knows how to cheer on The Day. Taco John’s prides itself on offering a large selection of signature menu items that are custom made using fresh, high-quality ingredients, seasonings and sauces.The brand is listed as #7 on the “Mexican Food” category entrepreneurial “Top Food Franchise of 2022,” recently recognized QSR Magazine As “Top 15 Chains Ready to Compete as Top Players in the Fast Food Industry”. Taco John’s is led by CEO Jim Creel, named one of America’s Most Powerful Restaurant CEOs National Restaurant News 2022.For more information, visit tacojohns.com and follow Taco John on Facebook, Instagram, Twitter and TikTok.
Qu is a restaurant technology company responsible for growing POS for a more sustainable future. With the industry’s first unified commerce platform, Qu’s fully integrated offering goes beyond fragmented ordering and technology experiences to create healthier connections for restaurant operations teams and their many stakeholders.
Focused on enterprise quick service (QSR) and fast casual chains, our mission is to inject speed, agility and innovation into restaurant chains, enabling operators to seize new opportunities and improve profit margins – one order at a time. Above all, Qu prides itself on a responsible partnership rooted in the financial and ethical management of the restaurant industry.
Headquartered in Bethesda, Maryland, Qu is backed by leading restaurant entrepreneurs and investors who also back Google, Salesforce, Uber and Dropbox. Visit www.qubeyond.com.